Direct2Print takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when Direct2Print collects personal information about you and how Direct2Print will use your personal data.

Direct2Print registered office is Hagley Road, Stourbridge, West Midlands, DY8 1QD.

For the purposes of this privacy policy, reference to our ‘subcontractor’ means JAK INK Limited (CRN 06344240) whose registered office is at Unit 4 Innovation House, Turn Park, Station Road, Chester-le-Street, County Durham, DH3 3DY.

This policy applies to information we collect about:
  • visitors to our website (see paragraph 4 in respect of cookies); and
  • people who order products on the website
1 The information we collect about you

When you order products from the website we collect the following personal information from you:

1.1 your name; and

1.2 your postal address, email address, telephone number, credit or debit card number and expiry date.

2 How we will use the information about you

We gather this information to allow us to process any orders you may make and to provide the relevant goods. When you order goods, the personal information collected by us is forwarded to our sub-contractor to take payment on our behalf and to process your order. The relevant information is also used by us and our sub-contractor to communicate with you on the provision of the goods. If you agree, we and our sub-contractor may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. Our sub-contractor will have access to this information.

When your information is provided to our subcontractor, we will have no further control over the information provided. We understand that such third parties have in place suitable security procedures to protect your information.

3 Marketing

We and our subcontractor may also wish to provide you with information about special features of our website or any other service or products we or they think may be of interest to you. If you would rather not receive this information, please send a blank email message to [insert email address and/or an email link]. By e-mailing this address, we will ensure that both we and our sub-contractor cease using your personal information to market products and services to you. If you agree to us providing you with marketing information, you can always opt out at a later date.

We and our sub-contractor may also want to provide you with related information from third parties we or our sub-contractor think may be of interest to you. If you would rather not receive this information, please send an email to [insert email address and/or an email link]. By e-mailing this address, we will ensure that both we and our sub-contractor cease using your personal information to market products and services to you. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We or our sub-contractor may also provide your information to carefully selected third parties whose products or services we or our sub-contractor believe may be of interest to you. If you do not wish us or our sub-contractor to disclose your information in this way, please send an email to sales@direct2printonline.co.uk.

4 Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

The only cookies used on the website are the following Google analytic cookies:

Utma: This cookie is set by Google Analytics and records time-related information and number of visits to the site. This cookie expires after two years.

Utmb: This cookie is also set by Google Analytics and records approximately how long you spend on the site. However this cookie expires after one hour.

Utmc: This cookie is also set by Google Analytics and records how long you spend on the site. The cookie expires when you close your browser.

Utmz: This cookie is also set by Google Analytics and records the referring site (where you came from if following a link into this site). This cookie expires after six months.

5 How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: (provide details of security measures in relation to the personal data processed, eg firewalls, browser certification technology, encryption, limited access, use of passwords etc as appropriate). We understand that our sub-contractor also utilizes the same security procedures.

We and our sub-contractor will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6 Overseas Transfers

The information you provide may be transferred to countries outside the European Economic Area (´EEA´) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

7 Access to your information and updating and correcting your information

You have the right to request a copy of the information that we or our sub-contractor hold about you. If you would like a copy of some or all of your personal information, please send an email to Chris Jepson sales@direct2printonline.co.uk or send a letter to Chris Jepson Hagley Road, Stourbridge, West Midlands, DY8 1QD. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, please let us know the correct details by sending an email to Chris Jepson sales@direct2printonline.co.uk or send a letter to Chris Jepson Hagley Road, Stourbridge, West Midlands, DY8 1QD. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate. We will ensure that our sub-contractor rectifies any information that you have notified to us.

8 Sale of business

If our or our sub-contractor’s business is sold or integrated with another business your details may be disclosed to advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9 Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

10 Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy Policy was last updated on 19th December 2013.

11 How to contact us


We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to Chris Jepson sales@direct2printonline.co.uk or send a letter to Chris Jepson Hagley Road, Stourbridge, West Midlands, DY8 1QD.

12 Links to other websites

Our website contains links to other websites. This Privacy Policy only applies to this website so when you access links to other websites you should read their own privacy policies.
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